Finally got my first pole and I'm bummed!

For the last week I've been on pins and needles awaiting the arrival of my pole! I was so excited to get it I could hardly stand it. I didn't do my research before I chose one to invest in and I ended up getting the Pole Aerobics pole. This last week I've read a lot about how unsafe they are and I'm upset that I spent the money on it and it's crap. I just tried to install it and it's a joke. I'm going to have to wait for my husband to help because it won't lock. When I do any spins on it it unwinds and loosens up. I'M SO BUMMED!!!!! 😢